Operation and Maintenance

As your lifetime solution partner, we take a proactive approach to safeguarding the performance and lifespan of your validated water system. Each service plan is tailored to individual requests to ensure a reliable and safe water production system. Your critical utilities are in good hands with our local presence and qualified service engineers.

Smooth Operation with Trained Operators

A steady and efficient production depends on a competent operator as well. That’s why Howern conducts expert training so that your team gets a better understanding and detailed knowledge of the equipment, processes, and operating parameters. With knowledge and skill, your team will feel safe and confident in maintaining and operating the water system.

Spare Parts Management

Consumables and parts are subject to wear and tear over time, therefore we recommend you keep a minimum package of critical spares on-site based on your usage profile. You will need these spare parts during periodical preventive maintenance, or in case of failure. Let us manage your spare parts kit to ensure availability with a minimal stockpile.

Preventive Maintenance

Experience shows that preventive measure increase equipment lifetime, reduces unscheduled stops, and reduces workplace accidents. Maintenance is typically scheduled based on the number of hours in operation and the condition of the equipment.

On a preventive maintenance visit, the service engineer will record every detail in the service report in line with GMP guidelines.

  1. Analyze the process data
  2. Discuss the results with you
  3. Carry out appropriate measures if required
  4. Standard inspection work includes:
    • Sensors calibration
    • Parts replacement such as membranes and seals
    • Chemical cleaning
    • System reliability analysis

Secure Production Uptime

GMP Compliant Documentation

Maximize Equipment Lifespan

Lower Cost of Ownership

Local Presence. Rapid Assistance

When an emergency arises, our service hotline is always ready to give you a fast response. We can diagnose the situation remotely by analyzing current and historical operating data to identify possible causes and recommend an action plan. If necessary, our experienced service engineer will be on-site as soon as possible to restore your equipment to proper working order.

Regardless of the manufacturer, we have the pure media expertise to keep your water system at tip-top condition or full overhaul. Either way, we can help.


Get a Competitive Service Contract